Help Center

Getting Started

From signup to your first participant playing — about 15 minutes total. No special equipment beyond a computer and a webcam.

What you'll need

• A computer running Chrome (Windows, Mac, or ChromeOS)
• A standard webcam — built-in laptop camera is fine, USB webcam works too
• A monitor or TV at least 27" (32" or larger recommended for the training station)
• A center email address you can open — we send a verification link to it
• About 15 minutes

Step 1 — Create your account and verify your email

1. Go to cogame.ai/signup.
2. Enter your center info: name, address, phone, country (and state in the US), and time zone (we detect it from your browser — check it, since daily stats and training days are cut at midnight in this zone). Country and state can't be changed from the dashboard later — contact us if they're wrong.
3. Enter your admin info: name, email, password. This becomes the Owner account — the one person with full access, including billing. You can invite other staff later.
4. Click Create Account & Center. We send a verification email to the address you entered. Open it and click the link — until you do, signing in shows "Please check your email to confirm your account."
5. The link signs you in and shows a short three-step welcome (nothing to fill in). Click Go to dashboard.
6. The first time the dashboard opens you're asked to accept the Terms of Use and Privacy Policy on behalf of your center, confirming you're authorised to. Anyone on your team who reaches that page can accept — it happens once per center.

Step 2 — Know the two screens

Cogame has two screens, and knowing which is which saves most first-day confusion:

• Admin dashboard at /admin — for staff. Participants, analytics, reports, team, billing. This is where you land after signup.
• Training station at /play — for participants. The "Who's playing today?" screen, the games, and the camera.

Getting from one to the other: in the admin dashboard, click Training Station at the bottom of the left sidebar (or type cogame.ai/play). On the training station, the Admin button in the top-right corner takes staff back to the dashboard. Both use the same login — sign in once on the station PC and it stays signed in.

Step 3 — Add your first participant

1. On the training station (/play), tap the dashed + Add Senior card at the end of the row. The same form is in the dashboard under Seniors → Add Senior.
2. Fill in the form. First name is the only required field — the rest can be added later.

• Nickname — what they actually answer to ("Danny" for Daniel). Voice mode matches on this, so fill it in if it differs from the first name.
• Birth year only — we never ask for a full date of birth.
• Preferred language — games, narration, and the station speak this language for them.
• Accessibility — usable hand, dominant hand, mobility aid. Games shift and judge differently based on these, so it's worth getting right.
• Consent form on file — tick it once your center holds the signed participant consent. It doesn't block anything; it's your own record.

Avatars are friendly cartoon faces generated automatically — no photos are stored. See the Admin Guide for editing and archiving.

Step 4 — Set up the training station

The training station is the screen the participant plays on. Most centers use a TV connected to a PC.

1. Connect the PC to the TV via HDMI. Mirror or extend the display.
2. Set resolution to 1920×1080.
3. Position the webcam centered above or below the screen.
4. Open Chrome, go to cogame.ai/login, and sign in with any staff account.
5. Click Training Station in the sidebar (or go to /play). Allow the camera when Chrome asks — once per PC — then press F11 for fullscreen.

For camera height, lighting, and a locked-down kiosk launch, see the Training Station Setup guide.

Step 5 — Run a first session

Everything after the first tap is hands-free — participants never need a mouse.

1. The participant taps their own card (or staff taps it for them). This opens Today's Training: three games chosen for them across different cognitive areas, which starts by itself after a 5-second countdown.
2. Each game opens with a short tutorial they follow by moving — a hand or an arm, depending on the game — then the real round begins.
3. Between games a results screen shows stars and the next game, and moves on by itself. After the third game a summary shows the day's stars, then the screen returns to the participant list for the next person.
4. If they step away mid-game, the station pauses after 3 minutes and shows "Are you still there?" — when they step back in front of the camera, it carries on by itself.

Scores sync to the admin dashboard automatically. Tapping a finished participant's card again offers the same training a second time — repeating is allowed and often requested.

Step 6 — Voice mode (Premium)

Voice mode lets a participant check in by saying their name instead of finding their card — handy for large groups and for anyone who finds the card wall hard to scan. It's part of the Premium plan, so the button doesn't appear during the trial.

1. From /play, tap the Voice button in the top bar. The first time, staff click Enable camera once.
2. When a participant walks up, the station asks "What's your name?" and listens. They say their name — first name or the nickname you saved.
3. Once matched, they go straight into Today's Training, the same as tapping their card. If two people match, the station shows both and staff tap the right one.

Next steps

• Admin Guide — invite staff, read analytics, print reports
• Training Station Setup — proper camera placement and lighting
• Game Guide — what each game trains and tips for coaching participants
• FAQ — the trial, privacy, medical claims